FAQS

Ask us anything, we’re here to help

We know you’ve got questions. We’ve gone ahead and answered your most frequently asked questions below.

Is Motif a "clean" skincare brand?

Yes. We prioritize using safe and effective ingredients that do no harm to our skin and our environment. We aim for our formulas to be as natural as possible but believe that not all natural ingredients are good for us—and many of them that meet the criteria of “clean” can still aggravate the skin. This is why our focus is to use ingredients that are scientifically proven to be safe and effective. 

 

We formulate without the use of ingredients proven or suspected of causing harm including: DEA, Parabens, Phthalates, PEGS, Sulfates, Silicones, Synthetic Dyes, Fragrance & Mineral Oils.

Are your products safe for sensitive skin?

Yes, all of our products are safe and effective for all skin types, including sensitive, sensitized, acne and eczema-prone skin.

Are your products pregnancy safe?

Our founder, Devanshi, used our products safely during her pregnancy. We carefully vet our formulations to ensure they are non-toxic and safe to use during pregnancy and nursing nevertheless, we recommend consulting with your physician as each pregnancy is different. 

Are your products vegan?

Yes, our products are free of any animal-derived ingredients. We are also Certified Animal Test Free & Vegan by PETA.

Are your products cruelty-free?

Our products are not tested on animals and we ensure that all ingredients used in our products are free from animal testing. We are also Certified Cruelty-Free by Leaping Bunny. 

Are your products gluten-free, nut-free and soy-free?

Our products are free from gluten, peanuts, tree nuts, and soy. Please note they are not produced in dedicated gluten, nut, or soy-free facilities—as such, we recommend speaking with your physician to be safe. 

Are your products non-GMO?

Yes, our Abundance Cleanser and Power Serum are GMO-free.

What is your packaging made of? How can I recycle them?

Our products are fully recyclable. Please see below for materials used and recycling information.

 

Cartons 

Materials used: FSC-Certified Mix Paper

 

To recycle: Deconstruct and flatten the box. Recycle through your curbside recycling program. 

 

The Abundance Plumping Phytoceramide Cleanser

Materials used: 30% Post-Consumer Recycled Material (Tube is LDPE and Cap is PP plastic)

 

To recycle: Separate the tube from its cap. Check if both materials are recyclable in your city. Recycle tube and cap through your curbside recycling program. 

 

The Power Brightening Bicelle Serum

Materials used: Glass & Mixed Plastics. (Bottle is Glass and Pump is mixed plastic and metal materials).

 

To recycle: Separate the pump from the glass bottle. Rinse and recycle the glass bottle. Dispose of the pump.

Do your products contain synthetic fragrance?

Our products are fragrance-free—we do not use synthetic or artificial fragrances. Our products are lightly scented using natural and botanically-based ingredients that are not irritating and have skin benefits.

How long will your products last?

The Abundance Cleanser and Power Serum have a shelf life of 2 years if left unopened. Upon opening, our products have a shelf life of 1 year.

What does the PAO symbol mean?

The PAO symbol is printed on our packaging and refers to the period-after-opening date. It is an open can with a number inside of it—this number refers to the number of months in which we recommend using the product once opened.